Ongoing support

For many of our clients, we are an extension of their IT team. Enabling their business to progress, take on more customers and expand their online capability.

Whether a company brochure, representing a business securely and professionally, or a leading online retailer offering thousands of customisable product lines, we offer a complete project managed ongoing IT support service.

Ongoing IT support

We work around your needs, by providing service level agreements our clients have an allocated time for our developers to work on any part of their sites and systems. Internally we have the systems in place to version, prototype and test development changes for you, minimising disruption to your own systems and providing an audit-able development process.

From dedicated cloud hosting and maintenance, security reviews or digital marketing support. Think of us as the IT catalyst that will help deliver the growth to your business.

Security

If your site is slow, underperforming or worse facing a security attack we can help you, review and recommend changes to improve its security, performance and reliability.

If your host is not up-to the job we can even help transfer your site from your current site to our platform, offering you the full support that comes with our service. 

Our dedicated fibre with multiple IP addresses enables us to move content around quickly and backup and restore many times faster than conventional connections allow.

Related

Digital marketing services

Bringing your brand to life online through an effective digital marketing strategy takes planning, resource and a clear direction aligned with your businesses goals. Let our experts guide you through reaching your customers via a range of cost-effective marketing tools.

Bug reporting guide

Occasionally the customer can encounter a bug where a part of the site isn’t working the way it should, these things do happen from time to time, normally as a result of a site update or changes to a site.